New Book! A Happy Heart

I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.

1. Eligibility for Returns

   • Returns are accepted within 30 days of delivery.

   • Items must be unused, in original condition, and in their original packaging.

   • A proof of purchase (receipt or order confirmation) is required.

   2. Items Not Eligible for Return

   • Personalized or custom-faith items (e.g., names, dates, specific Scriptures)

   • Digital or downloadable resources

   • Clearance or final-sale items

   • Items damaged by improper use

   3. How to Start a Return

   To request a return, please contact us at [your email/contact info]. Once your return is approved, you will receive instructions for sending your item back. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

   4. Refund Process

   • After your return is received and inspected, we will notify you of your refund status.

   • Approved refunds will be issued to your original payment method within 5–10 business days.

   • Shipping fees are non-refundable.

   5. Damaged or Incorrect Items

   If your product arrives damaged, defective, or incorrect, please notify us within 7 days of delivery. We will gladly replace the item at no cost to you.

   6. Exchanges

   Exchanges are available only for damaged or defective items. For all other items, please follow the return process and place a new order.

We are grateful you chose to shop with us, and we pray your order is a blessing to you. Please review our shipping details below.

Processing Time

• Orders are processed within 2–5 business days.

• During high-volume seasons or ministry events, processing times may be slightly longer.

Shipping Methods & Delivery Times

We offer several shipping options at checkout. Estimated delivery times are:

• Standard Shipping: 3–7 business days

Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

Shipping Rates

• Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.

• Free shipping promotions (when offered) will be automatically applied at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey.

Incorrect or Damaged Shipments

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your email/contact info], and we will make it right.